Customer Care

​

We have been at this for nearly 20 years, and we have been part of creating some of the most beautiful bathrooms in the world. We love what we do, and without you we wouldn't be able to do that. We are a small company, but do very big things, please have patience with us and we will do everything in our power to make sure every ClearMirror experience is wonderful. 

​

Shipping/Pickup

All ClearMirror products ship the next business day by UPS Ground (Monday - Friday, no weekends, no holidays). If you want next day shipping, please email sales@clearmirror.com

or call 651.251.9036 for pricing. 

​

If you are located in the Twin Cities area, we are located in Eagan and Woodbury and arrangements can be madeto pick up on the same day, or on a future date. Please call ahead and let us know. We need time to prepare your order and can have it ready if you call ahead.

​

​

​

Refund / Returns Policy

​

Our first priority is your satisfaction with all ClearMirror products. If for any reason you should choose to return your uninstalled ClearMirror, just place it in the original packaging and return to us for a full refund. Refunds will only be issued on uninstalled products within 30-days of purchase, and upon 100% satisfactorily returned condition. Please allow for up to 14-days to process resolution of returned items. A 15% restocking fee is charged to all returns. 

 

Unfortunately, if you have installed your ClearMirror we will not be able to accept a return. Please contact us directly if you are having any issues with installation, or operation of your ClearMirror...We are equipped to guide you through your installation. 

​

Wholesale Inquiries

​

We are always looking for strategic partners to help tell the world about ClearMirror products. Please reach out to us directly by email or phone and share with us your ideas. 

​

Privacy & Safety

​

We will protect your privacy to the end. We do not keep credit cards on file, and any orders that you place through our secure shopping cart is protected with an SSL Certificate. We use third-party banking to verify payment and you will be promptly notified by email of the purchase transaction. Once we have your contact information, we will keep you updated on trends in the bathroom industry and the newest product information from ClearMirror. You of course will have the option to tell us to 'unsubscribe' at anytime!

​

Payment Methods

​

All major credit cards are accepted.